I do not accept returns/offer refunds or exchanges. If there is an issue with damage then message me or email me and I will gladly help resolve that issue!
Orders typically ship out within 3 business days. Does not include weekends or holidays. This time is just how long it takes from order to mailbox and shipping will add to this time frame.
All bows are packaged and sent via USPS First Class with a tracking number. Insurance is not included in shipping and I am unfortunately not responsible for ANY delays from USPS due to weather or any other circumstances. Per USPS, shipping time is typically 2-5 business days within the US. If you ever have a problem feel free to contact me and I will see what I can do to help resolve it :)